Frequently Asked Questions
FAQs
Q: What documents do I need to rent a car?
A: You’ll need a valid driver’s license and an ID (passport or national ID card for international customers).
Q: Is there an age requirement for renting a car?
A: Yes, the minimum age is typically 21.
Q: Can I add an additional driver to the rental agreement?
A: Yes, additional drivers can be added for a free
Q: Is there a security deposit required?
A: No, a security deposit is not required.
Q: What types of payment do you accept?
Bank Transfer, Credit/Debit Card, Cash , Paypal
Q: How do I extend my rental period?
A: You can extend your rental period by contacting our customer support or visiting our website. Extensions are subject to availability and additional charges.
Q: Is smoking allowed in the rental cars?
A: No, smoking is strictly prohibited in our rental cars. Violating this policy may result in cleaning fees.
Q: Can I modify or cancel my reservation?
A: Yes, you can modify or cancel your reservation for free of charge
Q: What does the rental rate include?
A: The rental rate usually includes the base rental, unlimited mileage, and full insurance.
Q: Do you offer one-way rentals?
A: Yes, one-way rentals are available. Additional fees may apply, and availability depends on the specific locations.
Q: What happens in case of a breakdown or accident?
A: We provide 24/7 roadside assistance. In case of an accident, follow the guidelines in the rental agreement and contact us immediately.
Q: Do you provide child seats ?
A: Yes, we offer child seats as optional extras. You can add these during the booking process.
Q: Can I rent a specific car model
Yes , you can choose from our available vehicle categories during the booking process.
Q: What happens if I return the car late?
A: Late returns may incur additional charges. Please check your rental agreement for the specific terms and conditions regarding late returns.